Official Documents

Privacy Policy Money888 – Protecting Your Personal Data

At money888, your privacy is more than a legal obligation — it is a commitment we take seriously every day. This document transparently explains how we collect, use, and protect the personal information of every Malaysian player on our platform.

Updated: January 2026
Bahasa Melayu (ms-MY)
Malaysia PDPA 2010 Compliance
256-bit SSL Encryption
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Your data is protected to the highest security standards

How Money888 Protects Your Privacy

Six core data protection principles that money888 implements to keep every Malaysian player's personal information fully safe and secure.

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256-bit SSL Encryption

All data transmitted between your device and money888's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's largest financial institutions and banks. No third party can intercept or read your data in transit.

Bank-Grade Standards
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Full PDPA 2010 Compliance

Money888 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every instance of processing your personal data is carried out for a legitimate purpose, limited to what is necessary, and with the full transparency required under Malaysian law.

MY Law
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No Sale of Data to Third Parties

Money888 does not sell, rent, or trade players' personal information to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a business asset for us to trade.

Our Commitment
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Minimum Data Collection

We only collect information that is genuinely necessary to provide you with money888's services. We do not request excessive or irrelevant information. This data minimisation principle is central to the privacy-first approach we apply across every aspect of our operations.

Data Minimisation
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Right to Access & Data Correction

As a money888 player, you have the right to request a copy of the personal information we hold about you, to request corrections to any inaccurate information, or to request deletion of your data under certain circumstances. All such requests can be submitted to us by email at support@money888.bid.

Your Rights
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Clear Data Retention Periods

Money888 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. After account closure, basic records are kept for 5 years for financial compliance purposes and are then securely deleted.

Limited & Specific

What Data Do We Collect?

An overview of the types of personal data money888 collects, the purposes for collection, and the legal basis for each category.

Data Category Example Information Primary Purpose Legal Basis
Identity Data Full name, date of birth, MyKad number Eligibility verification & fraud prevention Legal Compliance
Contact Data Phone number, email address Account communications & customer support Contract performance
Financial Data Deposit methods (TnG, DuitNow, FPX), transaction records Payment processing & AML Legal Compliance
Activity Data Game records, betting history, VIP scores VIP Programme & service improvements Legitimate interest
Technical Data IP address, device type, web browser Account security & fraud detection Legitimate interest
Cookie Data Session cookies, language preferences, login data User experience & internal analytics Consent
Communication Data Support emails, complaint records Issue resolution & service records Contract performance
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money888 Privacy Commitment: This document explains transparently how the money888 platform collects, processes, stores, and protects the personal data of our users in Malaysia. We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the money888 platform, you agree to the practices described in this Privacy Policy.

1

Introduction & Scope of This Policy

This Privacy Policy ("Policy") is published by money888, an online casino platform accessible at https://money888.bid. This policy describes our privacy practices regarding the collection, use, storage, and protection of personal information belonging to users of our platform.

This policy applies to all individuals who use the money888 platform in any capacity — whether as a registered player, a website visitor, or someone contacting our customer support team. It should be read in conjunction with Terms & Conditions money888 and policies Responsible Gambling us.

Money888 acts as the "data controller" for all personal information collected through our platform. This means we are responsible for determining the purposes and means of processing your personal data, and we take full accountability for ensuring that such processing is lawful, fair, and transparent.

This policy is written in Bahasa Melayu for the convenience of Malaysian players and serves as the official reference version. It was last updated in January 2026 and supersedes all previous versions.
2

Personal Information We Collect

Money888 collects various types of personal information depending on how you interact with our platform. The following are the categories of information we collect:

Information you provide directly:

  • Full name as stated on your Malaysian MyKad identity card
  • Date of birth for 18+ age verification
  • An active Malaysian phone number for account verification and communications
  • A valid, active email address belonging to you
  • Details of the Malaysian payment methods you use (Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX via Maybank2u, CIMB Clicks, and other local banks) — we only retain the information necessary to verify account holder identity, not card numbers or passwords
  • The content of your communications with the money888 customer support team

Automatically collected information:

  • IP address and approximate geographic location (state/city within Malaysia) for security purposes
  • Device type, operating system, and web browser version you are using
  • Login and logout records including date and time
  • Gaming activity history, including game types, bet amounts, and outcomes
  • Cookie data and similar tracking technologies (see Section 7 for details)
3

How We Collect Personal Data

Money888 collects your personal information through a number of different channels. Understanding these channels helps you manage what information you share with us:

  • Account registration: When you register a new account at money888, you provide the basic information required to open an account
  • Financial transactions: Every deposit and withdrawal made through Malaysian payment methods generates a transaction record that we retain
  • Platform usage: Every interaction you have with games, bets, or features on the money888 platform is automatically recorded
  • Support communications: When you contact our customer support team by email at support@money888.bid, those communications are retained
  • Identity verification: When you submit a document such as your MyKad for verification purposes, the information contained in that document is processed
  • Cookie technology: The money888 website uses cookies to enhance the user experience and enable certain features to function
money888 does not collect your personal information from third-party sources without your knowledge, except in cases of identity verification where we may confirm details with a legitimate verification service provider.
4

How We Use Your Personal Data

Money888 uses your personal information only for legitimate purposes as set out in this Privacy Policy. The primary purposes for which we use your data are:

Service provision:

  • Opening, verifying, and managing your money888 account
  • Processing deposits and withdrawals via your chosen Malaysian payment method
  • Managing your participation in the VIP Rewards programme and weekly cashback crediting
  • Providing access to 500+ slot games, Live Casino, and Sports Betting
  • Delivering important notices relating to your account, bonuses, and promotions

Security and compliance:

  • Verify your identity and ensure compliance with the 18+ age requirement
  • Detecting and preventing fraud, money laundering, and other unlawful activities
  • Meeting legal compliance requirements, including Malaysia's PDPA 2010
  • Investigating complaints and resolving disputes accurately

Service improvement:

  • Analysing usage patterns to improve the design and functionality of the money888 platform
  • Developing new games and features relevant to the needs of Malaysian players
  • Optimising VIP programmes and promotions based on player preferences
Important Note: money888 does not use your personal data for automated decision-making that carries legal or similarly significant consequences without human review.
5

Data Sharing with Third Parties

Money888 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes without your explicit consent. However, there are limited circumstances where we need to share your data with certain parties in order to deliver a complete service:

  • Malaysian payment providers: Required transaction information is shared with payment processors — including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX member banks — solely for the purpose of processing your deposits and withdrawals
  • Game providers: Basic gameplay data may be shared with game software providers that operate slots and live casino tables on the money888 platform — all of whom are bound by strict data protection agreements
  • Identity verification: Required information may be shared with authorised identity verification service providers for KYC (Know Your Customer) compliance purposes
  • Regulatory authority: money888 will disclose information to Malaysian authorities (such as the police, courts, or regulatory bodies) when required by law or court order

All third parties that receive money888 players' personal data are bound by strict confidentiality and data protection obligations. They are only permitted to use that data for its specified purpose and may not use it for any other reason.

6

Data Security Measures

Money888 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

Technical security:

  • 256-bit SSL/TLS encryption for all data transmitted between you and money888's servers
  • Encryption of data at rest for all databases containing personal information
  • Multi-layered firewall system and intrusion detection system (IDS)
  • Two-factor authentication (2FA) available for all accounts
  • Continuous 24/7 monitoring for suspicious activity
  • Regular penetration testing conducted by independent security experts

Organisational security:

  • Strict access control policy — only authorised staff may access players' personal data
  • Mandatory privacy and data security training for all money888 staff
  • Enforced non-disclosure agreements (NDAs) for all employees and contractors
  • Established and tested data security incident response procedures
In the event of a data breach that may affect your rights or freedoms, money888 will notify you and the relevant authorities within the timeframe required under Malaysian law.
7

Cookie Policy

The money888 platform uses cookies and similar tracking technologies to enhance the user experience, enable essential features, and understand how Malaysian players use our platform.

Types of cookies we use:

  • Essential cookies: Required for core platform functionality — including login authentication, session security, and account settings. These cookies cannot be disabled without affecting platform functionality
  • Functional cookies: Saving your preferences such as language (Bahasa Melayu) and display settings to make your gaming experience more comfortable
  • Analytical cookies: Helping us understand how players use money888 — which pages are most visited, how long gaming sessions last — for continuous improvement
  • Security cookies: Used to detect and prevent fraud, unauthorised access, and other suspicious activity

You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some areas of the money888 platform. For guidance on managing cookies in popular web browsers, please refer to your browser's help documentation.

8

International Data Transfers

In the course of operating the money888 platform, your personal data may be processed or stored on servers located outside Malaysia. This may occur in connection with cloud infrastructure services or international gaming software providers.

In all such cases, money888 ensures that:

  • All international data transfers are carried out with protections equivalent to or exceeding Malaysia's PDPA standards
  • Comprehensive data processing agreements are signed with all vendors outside Malaysia
  • Your data is not transferred to countries lacking adequate data protection standards without additional safeguards in place
  • All international data transfers are disclosed to you in this Policy and are carried out transparently
Protection Guarantee: Even where your data may be processed outside Malaysia in certain circumstances, your rights under Malaysia's PDPA 2010 remain fully protected and enforceable at all times.
9

Data Retention Period

Money888 does not retain your personal data indefinitely. We only keep information for as long as necessary for the stated purposes or as required under applicable Malaysian law.

  • Active account data: Retained for the duration of your active account at money888
  • Financial transaction records: Retained for 7 years following a transaction to comply with Malaysian financial and tax legal requirements
  • Account records after closure: Basic information is retained for 5 years after account closure for compliance purposes and to resolve any potential claims
  • Security logs: Retained for 90 days for security incident investigation purposes
  • Live casino recordings: Retained for 90 days for the purpose of resolving gaming disputes
  • Support communication records: Retained for 2 years after case resolution

When data is no longer needed, money888 permanently deletes it using industry-standard data disposal methods to ensure it cannot be recovered.

10

Your Rights Under PDPA 2010

As a money888 user in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) regarding the personal data we hold about you:

  • Right of access: You have the right to request a copy of the personal information we hold about you
  • Right to rectification: You have the right to request correction of any inaccurate or incomplete information
  • Right to object: You have the right to object to the processing of your data for specific purposes such as direct marketing
  • Right to withdraw consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of any processing carried out prior to that withdrawal
  • Right to complain: If you believe that money888 has violated your privacy rights, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia

To exercise any of these rights, please send us a written request by email at support@money888.bid with the subject line "PDPA Privacy Rights Request." We will respond within 14 business days of receiving your request.

Exercising these rights is free of charge. money888 does not impose any fees for processing valid privacy rights requests.
11

Child Protection

The money888 platform is strictly for individuals aged 18 years and above only. We do not knowingly collect or process personal information from individuals under the age of 18.

If you believe a child under the age of 18 has registered an account on money888 or has provided us with their personal information without parental or guardian knowledge, please contact us immediately at support@money888.bid. We will take prompt action to:

  • Verifying the age status of the user in question
  • Closing the account upon confirmation that it belongs to an underage individual
  • Promptly deleting all related personal information
  • Refunding any funds deposited by the underage individual
12

Changes to This Privacy Policy

Money888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Each new version will be published on this page with the latest update date clearly noted.

For significant changes to this Policy, money888 will notify you via:

  • A notification email sent to your registered email address
  • A prominent notice on the money888 platform homepage

At least 14 days' notice will be given before any changes take effect, unless the changes are required immediately for security or legal compliance reasons. We encourage you to review this Privacy Policy periodically. Continued use of the money888 platform after the effective date of any changes will be considered your acceptance of the updated Policy.

13

How to Contact Us About Privacy

For any inquiries, concerns, or requests relating to this Privacy Policy or our data protection practices money888, please reach out to our team, who are ready to assist:

  • Email: support@money888.bid
  • Reference in emails: Include "Privacy Policy Inquiry" in your email subject line
  • Response time: Within 14 working days for privacy-related inquiries
  • Communication language: Bahasa Melayu or English

Money888 is committed to handling every privacy enquiry with seriousness and transparency. If you are unsatisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department under the Ministry of Communications.

Your Privacy, Our Priority – money888's Commitment to Data Protection

In today's digital age, personal data is an incredibly valuable asset. Every time you log in to your account money888, making a deposit via Touch 'n Go eWallet or DuitNow, or enjoying a Malaysia Super League football session in our Sports Betting section, certain information is generated and processed. money888 takes this responsibility very seriously.

Many Malaysian players ask: "Is money888 safe to share my personal information with?" Our answer is yes — and that's not an empty promise. We invest in security infrastructure on par with financial institution standards: 256-bit SSL encryption, continuous threat detection systems, and rigorous data handling procedures. All of this is done not out of obligation, but because we believe player trust is the most valuable asset we have.

As a platform compliant with Malaysia's PDPA 2010, money888 operates within a clear legal framework. This means you have enforceable rights over your personal data — the right to know what we hold, the right to request corrections, and the right to object to certain uses. We do not bury these rights in dense legal language. Instead, we state them plainly in language that every Malaysian player can understand.

One point we would like to highlight specifically: money888 has never sold, and will never sell, our players' personal data to any party for marketing or commercial purposes. Your data belongs to you. We are simply its custodians, holding it for legitimate purposes within the context of the services you use. Any changes to these core principles will be communicated to you openly and clearly before they take effect, and you will always have the option to opt out.

Your Privacy Rights at money888

A summary of the key rights you hold as a money888 player under Malaysia's PDPA 2010.

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Right to Know

You have the right to know what information we hold about you, where we obtained it, why we hold it, and how long it will be kept. Request your personal data report via support@money888.bid.

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Right to Rectification

If any personal information money888 holds about you is inaccurate or out of date, you have the right to request that we correct or update it promptly.

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Right to Object

You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing. This right may be exercised at any time at no charge.

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Right to Withdraw Consent

Where the processing of your data is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing that took place prior to that withdrawal.

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Right to Information

You have the right to clear, easy-to-understand information about how money888 uses your personal data — and that is the primary reason this Privacy Policy is written in plain, accessible language.

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Right to Complain

If you are dissatisfied with how money888 handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications.

FAQ – money888 Privacy Policy

The most frequently asked questions from Malaysian players about privacy and data protection on the money888 platform.

No. money888 has never sold, rented, or traded players' personal information to any third party for marketing or commercial purposes, and never will. This is a core principle of our Privacy Policy. We only share data with parties strictly necessary to deliver our services — such as Malaysian payment processors (Touch 'n Go, DuitNow, GrabPay, FPX) to handle your transactions — and all such parties are bound by strict data protection agreements.

You may request the deletion of your personal data under certain circumstances — for example, if you close your account and there is no legal obligation for us to continue retaining it. However, there are situations where Malaysian law requires us to keep certain records — such as financial transaction records, which must be retained for 7 years for compliance purposes. Submit your request to support@money888.bid with the subject line "Data Deletion Request" and we will process it and inform you of what can be deleted, what must be retained, and the reasons why.

When you close your money888 account, we will retain certain records for the periods required under Malaysian law — financial records for 7 years, basic account information for 5 years. After those periods, all data is securely deleted. Data not required by law — such as game preferences and analytics data — will be deleted within 30 days of account closure. You will receive a confirmation email outlining this process once your account closure request is handled.

The security of your payment information is money888's top priority. We do not store full account numbers, card numbers, or your e-wallet passwords on our servers. All transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX are processed through a secure payment gateway using end-to-end encryption. money888 only retains the minimum information needed to verify account ownership — such as the account holder's name — and not sensitive details that could be used to carry out transactions.

money888 may use your in-platform activity data to personalise your experience — for example, recommending games based on your play history or surfacing promotions relevant to your preferences. However, we do not share your data with third-party advertising networks for targeted advertising outside the money888 platform. If you no longer wish to receive marketing communications from money888, you may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us at support@money888.bid.

If you suspect that your money888 account has been accessed without your authorisation, take the following steps immediately: first, change your password right away via the account settings page. Second, contact the money888 support team at support@money888.bid with the subject line "Possible Account Breach". Third, review your recent login history and transaction records to identify any activity you did not perform. The money888 security team will investigate your report, suspend any suspicious access, and assist you in regaining full control of your account.
Legal Compliance & Privacy Contact

This Privacy Policy is to be read together with Terms & Conditions and policy Responsible Gambling money888. All our data protection practices are aligned with Malaysia's Personal Data Protection Act 2010 (PDPA). For any inquiries, privacy rights requests, or complaints regarding this Privacy Policy, please contact us at support@money888.bid with "Privacy Policy Enquiry" in your email subject line. We will respond within 14 business days.

Play Safe & Confident at Money888

Your privacy and data security are fully protected at money888. Register a free account today and enjoy over 500 slots, Live Casino games, and Sports Betting — with complete peace of mind that your personal information is safeguarded to the highest standards in line with Malaysia's PDPA.

256-bit SSL PDPA 2010 Compliance No Data Sales 24/7 Support

Gambling for entertainment only. Play responsibly. 18+ only. Platform privacy policy and terms apply.

Bahasa Melayu